General shipping terms

We offer free worldwide shipping. Please allow 2-14 business days to despatch your order subject to your personalised lens requirements. 

During a sale, please allow longer due to increased demand. 

For UK customers we also offer a free returns service.

All orders are sent via CSM using a tracked courier service with either Parcelforce or DPD for UK, and DHL or UPS for the rest of the world.

Any returned items must be sent back in their original condition, unused and with their original packaging within 30 days of receipt of your goods.

For more information on shipping, local tax, returns and exchanges please click here.