HOLIDAY SHIPPING DATES
Prescription / Custom Lenses: last order date for pre-Christmas delivery is the 7th December. For orders placed after the 7th December, delivery will be from the 3rd January.
For all other orders:
UK final shipping date is 19th December.
International last shipping date is 15th Dec.
Feel free to contact us if you have any questions about the shipping dates.
General shipping terms
We offer free worldwide shipping. Please allow 2-14 business days to despatch your order subject to your personalised lens requirements.
During a sale, please allow longer due to increased demand.
For UK customers we also offer a free returns service.
All orders are sent via CSM using a tracked courier service with either Parcelforce or DPD for UK, and DHL or UPS for the rest of the world.
Any returned items must be sent back in their original condition, unused and with their original packaging within 30 days of receipt of your goods.
For more information on shipping, local tax, returns and exchanges please click here.