Terms & Conditions
All rights, including copyright, in the content of the curryandpaxton.com web pages are owned or controlled by Curry & Paxton Ltd, a company registered in England & Wales registration number 10202119. In accessing curryandpaxton.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the curryandpaxton.com web pages for any other purpose whatsoever without the prior written permission of Curry & Paxton Ltd.
This website as a whole is protected by copyright, trademark, trade dress, intellectual property and other applicable laws. All worldwide rights are reserved.
All trademarks, service marks and trade names of Curry & Paxton Limited used in the site are trademarks or registered trademarks of Curry & Paxton Limited.
This site and the materials and products on this site are provided "as is" and come with one year warranty unless otherwise described. To the fullest extent permissible pursuant to applicable law, Curry & Paxton Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Curry & Paxton Limited does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Curry & Paxton Limited does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some territories do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Curry & Paxton Limited shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Curry & Paxton Limited has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
At the time of purchase “pre-order” products will be charged in full. We expect to ship "pre-order" products within 3-4 weeks from the time of purchase. If after 4 weeks we are unable to supply "pre-order" products to you, we will make contact to advise you of further information or organise a full refund to your original method of payment
In the event that a Curry & Paxton Limited product is mistakenly listed at an incorrect price, Curry & Paxton Limited reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Curry & Paxton Limited reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Curry & Paxton Limited shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Curry & Paxton Limited without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Curry & Paxton Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Curry & Paxton Limited.
Your use of this site shall be governed in all respects by the laws of the United Kingdon, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Curry & Paxton Limited products) shall be in courts located in the United Kingdom. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Curry & Paxton Limited products) must be commenced within one (1) year after the claim or cause of action arises. Curry & Paxton Limited's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Curry & Paxton Limited may assign its rights and duties under this Agreement to any party at any time without notice to you.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Curry & Paxton Limited or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.
Curry & Paxton Limited does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Curry & Paxton Limited is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Curry & Paxton Limited reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Curry & Paxton Limited in its sole discretion.
You agree to indemnify, defend, and hold harmless Curry & Paxton Limited, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Curry & Paxton Limited may link to sites operated by third parties. However, even if the third party is affiliated with Curry & Paxton Limited, Curry & Paxton Limited has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Curry & Paxton Limited. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Curry & Paxton Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay Later 30
Pay in 3 instalments
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Privacy Policy
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
We do not store credit card details or share information with third parties.
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Curry & Paxton Limited. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 31, 2020.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our privacy policy.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
Shipping & Returns
General Shipping Terms
We offer free worldwide shipping. Please allow 2-14 business days to despatch your order, and up to 21 days subject to your lens or prescription requirements.
During a sale, please allow longer due to increased demand.
For local taxes please check your shipping zone further below.
All CurryandPaxton.com orders are sent via CSM using a tracked courier service with either Parcelforce or DPD for UK, and DHL or UPS for the rest of the world.
We process and ship orders Monday - Friday with a daily order cut off at 15.00 GMT.
Once your order is processed and shipped you will receive an email notification from CSM with your online tracking details.
If you have any questions feel free to email us.
Transit times:
UK
Free Standard delivery. Please allow 2-14 business days to despatch your order, and allow up to 21 days subject to your personalised lens requirements.
Europe
Free delivery despatched from 3-7 working days excluding import duties and taxes. Please note that the customer is liable for any import & local tax charges incurred. Allow up to 14 business days to despatch your order, and allow up to 21 days subject to your personalised lens requirements. Delivery times stated pending local customs clearance.
Rest of the world
Free delivery despatched from 1-4 working days. Please allow up to 14 business days to despatch your order, and allow up to 21 days subject to your personalised lens requirements.
Delivery times stated pending local customs clearance. Please note that the customer is liable for any local tax charges incurred. USA deliveries usually do not bear any import taxes however in some instances the local customs clearance office may issue a charge of $25.00.
If you would like to return or exchange your item(s) please click here and email us indicating whether you would like an exchange or a refund.
We offer free returns for UK orders, otherwise postage charges for returning goods are your responsibility. We strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us. For your records, please retain your shipping documentation and tracking number until the refund or exchange is complete.
Any returned items must be sent back in their original condition, unused and with their original packaging within 30 days of receipt of your goods.
When shipping, please ensure that the parcel and any paperwork attached to it are marked as ‘returned goods’. This will avoid your parcel being held by local customs and possibly incurring duties which we do not pay and therefore, may result in the package being returned to you.
Goods may be taken out of the packaging to assess fit or suitability, but the packaging must not be thrown away as it will need to be returned with your goods for them to be eligible for exchange.
Any goods that have been personalised cannot be returned or exchanged.
Refunds will be made for the original purchase amount against the original form of tender.
None of the above terms or conditions affects your statutory rights or your rights under the Consumer Protection (Distance Selling) Regulations 2000 when goods are faulty or incorrectly supplied.
Customers within the UK will be charged VAT at 20% which is included in the price at checkout.
For all other Customers, including the EU, you will not be charged VAT but may be subject to import duty payments when you receive your goods. Please note, in rare instances, random inspections can occur at customs.
We send all international shipments from the UK via UPS or DHL.
Customs charges vary dependant on the importing country, and we cannot, unfortunately, offer advice on these fees; for further information regarding customs and import duties, please contact your local customs office.
Please note that orders sent to the USA below $800 do not incur any import duties or taxes.
Klarna FAQ
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 90 million consumers worldwide have trusted Klarna to securely handle their payments.
Pay later in 3 interest-free instalments is a form of credit which allows you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Curry & Paxton and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app .
To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances.
Klarna is unique and offers Pay later in 3 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free instalments by ensuring you provide your full name, accurate address details and arrange shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for Pay later in 3 interest-free instalments before does not mean it will be offered for every order. In turn, if your application for Pay later in 3 interest-free instalments is denied, it does not mean it will be denied for future orders.
If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or card card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.
Klarna may run so-called unrecorded enquiries (or soft credit searches) and are only visible to you and Klarna, but not visible to other lenders.
Although Pay later in 3 interest-free instalments is widely promoted it is not always universally available. The Pay later in 3 interest-free instalments payment option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.
Payment for your Pay later in 3 interest-free instalments will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment. You can always monitor your payments’ schedule in the Klarna app.
As soon as Curry & Paxton have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.
Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at Curry & Paxton from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment and you can always monitor the due date in Klarna app at your convenience. You will not be charged fees or interest for late and/or missed repayment(s). If you fail to make a payment you will be in default, and may be unable to use Klarna in the future. We may continue to attempt to collect overdue and currently due payments on subsequent due dates, or invoice you separately for the unpaid total. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.
You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.com/uk.
Payment information is processed securely by Klarna. No card details are transferred to or held by Curry & Paxton . All transactions take place via connections secured with the latest industry standard security protocols.
Yes. Just go to the Klarna app or log onto Klarna.com/uk and pay off early.
Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at www.klarna.com/uk .
Once Curry & Paxton has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.
In the event that your goods have not been received please call Curry & Paxton to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.
As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.
Refunds shall be issued back to the debit or credit card which was originally entered at checkout.
You can log in the Klarna app or at www.klarna.com/uk, where you will find all of your orders and payment schedule information.
Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.