General Shipping Terms
We offer free worldwide shipping. Please allow 2-3 business days for your order to be dispatched and up to 21 days for orders that include prescription or customised lenses. During a sale, please allow longer due to increased demand. Thank you for your patience.
For orders to customers in Europe local duties & taxes will apply and be payable upon receipt of your order
For customers in the US all import duties & taxes are included in the price you pay. Your order will be shipped directly to you with no additional documentation required.
All other countries local duties and taxes will apply
All orders are sent via Fed Ex using a tracked courier service. We process and ship orders Monday - Friday with a daily order cut off at 15.00 GMT. Once your order is processed and shipped you will receive an email notification from us with your online tracking details. If you have any questions feel free to email us.
For UK customers we also offer a free returns service.
Return requests must be made within 14 days of receipt of goods.
Any returned items must be sent back in their original condition, unused and with their original packaging within 28 days of receipt of goods.
For more information on shipping, local tax, returns and exchanges please click here.